Support

Need a hand? Most answers are below. If you’re still stuck, email us and we’ll get back to you.

Frequently asked

What is Thinkloop?

Thinkloop is a daily AI thinking coach. It runs an identity onboarding to build your Game Map, then gives you a personalized mental model, a short quiz, and one real action every day, with an evening wrap-up, streaks, XP, and an AI coach chat.

Do I need an account to try it?

No. You can build your Game Map on the web for free with no signup at the Start page. The app itself gives you your first day free, and a subscription unlocks the ongoing daily loop.

Is the free web tool the same as the app onboarding?

Yes. The excavation questions, anti-vision, ego-stage read, and Game Map are generated by the same AI that powers the app. It is the real onboarding, on the web.

How much does it cost?

Your first day in the app is free. After that Thinkloop is a subscription, billed through Google Play (and the App Store once iOS launches).

How do I manage or cancel my subscription?

Subscriptions are handled by Google Play (or Apple on iOS). Manage or cancel in your Play Store or App Store account settings. Cancel at least 24 hours before renewal to avoid the next charge.

How do I delete my account or data?

You can delete your account from inside the app, or email us to request full deletion of your account and associated data.

Contact

Support & questions: help.promptify@gmail.com
See also our Privacy Policy and Terms of Use.